I would like the capability to change helpdesk support ticket page titles.
Or if there is a way to already do this please describe.
[EDIT: sorry I don't know how to key this to your online helpdesk system as opposed to the objectdb software version]
Type: Website Issue | Version: 1.4.0 | Priority: Normal | Status: Closed | Replies: 1 |
I would like the capability to change helpdesk support ticket page titles.
Or if there is a way to already do this please describe.
[EDIT: sorry I don't know how to key this to your online helpdesk system as opposed to the objectdb software version]
You should be able to do that by clicking the edit link of the first item in the thread and then editing the Subject field.